Shipping & Delivery

We want you to know exactly what to expect from the moment you order to the moment Tensuni arrives.

Processing Time

Orders are processed within 1–2 business days of purchase. You'll receive a confirmation email as soon as your order is placed, followed by a shipping confirmation with tracking once it's on its way.

Estimated Delivery Time

Once shipped, orders typically arrive within 7–15 business days, depending on your location. Delivery times are estimates and can vary due to carrier delays, weather, customs processing, or high order volume.

Where We Ship

We ship within the United States and to a number of international destinations. Available countries and exact shipping rates are shown automatically at checkout based on your delivery address.

Tracking Your Order

Once your order ships, you'll receive an email with a tracking number and link. You can also check your order status anytime on our Track Your Order page.

Customs, Duties & Taxes

For international orders (where applicable), the receiving customer may be responsible for any customs fees, import duties, or taxes charged by their country. These charges are outside our control and vary by destination.

Questions?

Reach out anytime via our Contact page — we're happy to help.