FAQ

How does Tensuni work?

It combines gentle mechanical traction with heat and low-level EMS pulses to relax tight neck muscles and relieve pressure — no appointment, no per-session cost.

Is it safe to use every day?

Most users use it once daily for 15-20 minutes. Always follow the included manufacturer safety guidance, and check with your doctor first if you have a pre-existing neck or spine condition, a pacemaker, or are pregnant.

How is this different from a regular massager?

Tensuni combines four functions — traction, heat, EMS, and vibration — in one wearable device, instead of just one type of relief.

What if it's not for me?

You're covered by our Refund Policy (linked in the footer).

How long does shipping take?

See our Shipping Policy (linked in the footer) for current processing and delivery times, or check your order status on our Track Your Order page.

Still have a question?

Contact us and we'll get back to you.